iPhone 5 glitching

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Yesterday my iMessages stopped going through on my MTS iPhone 5. For some reason my iMessage option turned itself off and I had to turn it back on. Now the screen lock button doesn't work until the 3rd or 4th push, and then when it does work and the screen goes dark, it will light back up (still locked) and blink on and off. Then it will say swipe to turn off at the top and then an X at the bottom to cancel, all on it's own! What is going on with this thing.
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Mike C

  • 70 Points
  • frustrated

Posted 2 years ago

  • 1
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Gillian, Official Rep

  • 4,940 Points 4k badge 2x thumb
Hey Mike,

My apologies in the delay of response.

Sounds like you're having some issues with the device itself, have you spoken with Technical Support as of yet? Have you been able to alleviate your issue at all?

If not, I would suggest seeking out an authorized Apple store for help nailing down the specific issue. If you're located in Winnipeg there's a couple of locations that you can visit for assistance.

Please reach out if you have any further questions,