So i had this problem with my internet for about 3 weeks now. had a technician come out and instead of actually fixing the problem all they did was slow down my speeds to basically half, and lied to me about that only my area only supports a 4mb connection instead of 7mb. which infact we have two connection going to the same house and well that connection is just fine on 7mb. while telling me the wires here aren't so good. so instead of actually fixing the wires. they just turn down the speed and say yea its fixed. is that anyones idea of fixing it? Well the problem is back MTS. the very next day after the tech was here. connected, reconnecting. Connecting. Reconnecting. its an endless cycle... Why is it that because mts has a monopoly on internet in my area. customer service is poor to none. don't spend money on actually fixing the problem. just slower the speed and lie to customers... perfect idea of running a monopoly. thanks mts. service was great while it lasted.