I am an mts customer on the middle tier high speed internet (25mbps). I play online games on my laptop and experience consistent lag spikes every time my girlfriend even looks at something on her phone over the wifi as well as consistent disconnects. This is extremely frustrating as I live within the city of Winnipeg in a condominium complex and expect much better service. I am wondering if it is a lack of router quality causing the issue (we have a 2.4gHz)? I even direct port through ethernet cables and still experience terrible service. There shouldn't really be a reason that I am sitting at 82ping in-game when my friends in the city on the same internet are getting sub 55 ping consistently. feedback would be appreciated.