Intermittent service and no voice mail notification

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  • Updated 3 years ago
I always lose service in Pine Falls. I am out here working and service goes in and out all day on my phone. also my galaxy s5 doesn't give notification that I have a voicemail. I used to have a iPhone and the visual voice mail it was great, now it is no good with a Samsung what gives
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Lindsy Clegg

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Posted 3 years ago

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Jeremy, Official Rep

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Official Response
Hey Lindsy,
Sorry to hear your having such troubles.  Your phone should definitely be giving you your Voice Mail notifications, at least when you get back to an area with service. If you aren't getting Voice Mail notifications at all at any time I would recommend giving our Tech Support a call at 204-225-5687 to investigate.  I could be a setting on the device or possibly even something up with the Voice Mail service itself.  In either case it's something we can certainly help you with.