I can't send/receive picture messages (mms)

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  • Question
  • Updated 3 weeks ago
Hi, I have the Huawei P20 and I've been unable to send or receive picture messages. All my other messages are sending and my mobile data is turned on however it just continues to say downloading
Photo of Gabriella Almeida

Gabriella Almeida

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Posted 3 weeks ago

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Photo of Justin F

Justin F, Official Rep

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Hello Gabriella Almeida!

Could you send us a quick email at community@bellmts.ca with the details? We would be most happy to assist getting this fixed for you!

Additionally, our technical support is open 24/7/365, and we can get this fixed for you over the phone as well!

The number to call is 204-225-5687

Have a great day! :)