How to unlock my IPhone locaked to MTS Canada if I live outside the Canada?

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  • Updated 2 years ago
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Hi, I tried to search for a way to unlock my IPhone 4 that is bound to MTS Canada and I appeared on this page.

https://www.mts.ca/mts/support/wireless/devices/unlock+your+mts+mobile+device+for+use+with+other+car...

It says that I need to request some code and it shows the link that I need to use for that, but when I click it takes me to my MTS account and offers to enter my address in Canada, find some local branch of MTS and request code there.

But what if I do not have address in Canada, how in this case I can request code to unlock my phone?

Is it possible to do if I live outside Canada?
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Artem Nazarov

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Posted 3 years ago

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Jeremy, Official Rep

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Official Response
Hi Artem,
If you do not have a MyAccount already setup with MTS you can contact our wireless sales group at 1-800-883-2054 and request this code.  I believe there is a $50 charge to unlock your device so you will likely want to have a credit card available.