How many minutes have been used

  • 1
  • Question
  • Updated 8 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old conversation.

I have the app installed on my phone that tells me how much data I have used but can't find anywhere to know how many of my minutes I have used up.. is there a way to find out?
Photo of Debbie Dunmall

Debbie Dunmall

  • 4,316 Points 4k badge 2x thumb

Posted 3 years ago

  • 1
Photo of Jessica

Jessica, Alum

  • 15,316 Points 10k badge 2x thumb
Official Response
Thank you Debbie,

As you noticed, the MyAccount App currently does not show customers how much Voice or SMS Usage they have used in their currently bill cycle.  At the time of development for the App, we focused our efforts on providing wireless data usage information which was a commonly asked-for tool.

We have been receiving excellent feedback from you and other customers about what they would like to see changed or added to the App, and will be considering suggestions (such as providing voice minute usage) as we work towards the next version.

Thank you for your feedback, and for using the MTS MyAccount mobile app!