How do wireless device subsidies work with Total Internet?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
Current wireless devices require a minimum monthly plan and contract in order to receive a subsidized/reduced price. How are subsidies applied with Total Internet plans?
Photo of ertyu


  • 1,884 Points 1k badge 2x thumb

Posted 3 years ago

  • 1
Photo of Shelley

Shelley, Community Admin

  • 3,276 Points 3k badge 2x thumb
Official Response
Hi Guys, 

Your wireless device subsidy works the same way as it does without Total Internet. 
When you go in to get a new phone, you'll select the device you want along with the contract term and the plan you would want without Total Internet; in order to determine your subsidy and up-front hardware costs. 

After that's sorted out, your phone can be added to Total Internet which would then replace the data portion of the plan you built. Your contract term will go on unaffected; and the selected data plan remains "behind the scenes" should you decide to switch off of Total Internet at some point in the future. 

You can find some more details on how this works here: 

I'll also try to add some tags and keywords to the other post so it comes up if you are searching.