How do I receive answer to my secret question

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  • Updated 2 years ago
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I'm trying to add few channels to my tv package Can't seem to sign into my Acct. Set up an Acct. But I think I tried this before. And don't remember user name or secret question how b
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ike bueckert

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Posted 2 years ago

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Jared D

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Tech has access to reset the password if u give them a call. Once you are back in you can change the challenge question.
(Edited)
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Tennille, Social Media Coordinator

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Hello ike, were you able to get your secret question and TV channels changed? If not please send us an email to community@mts.ca and we can have someone give you a hand with it. 

Tennille :) 
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Amanda, Alum

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Thanks for sending us your account info, Ike.  We'll have someone reach out to you shortly to assist with your password reset/channel change.