how do i get rid of my crappy phone without buying out contract

  • 2
  • Question
  • Updated 3 years ago
So i have a samsung galaxy s3 and my phone is slowing breaking. Mts isn't doing anything for me and I'm getting super frustrated. I want to upgrade my phone with out buying out my contract. 
Photo of Jess


  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Jessica

Jessica, Alum

  • 15,316 Points 10k badge 2x thumb
Official Response
Hi Jess, you can definitely upgrade your phone without buying out your contract, you'll just have to purchase your new phone at the full retail cost. I know you said you're not looking to buy out your contract, but one thing to keep in mind is our trade in program that we have at our stores. If you bring your phone into a MTS Connect store, whatever value the phone still has will be determined and that can be applied to getting out of a contract earlier.