how can i change my NAT settings from strict to moderate or open using the mts modem given

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  • Updated 4 years ago
want to play games online but my NAT setting on the router is on strict and its hard to find games, how can i go about fixing this?
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TheJavier740 .

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Posted 4 years ago

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Jeremy, Official Rep

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Official Response
Adjusting the NAT, or even having the ability to do so is dependent on what equipment you have in the home.  Specifically what type of MTS modem you have and if there is any 3rd party equipment connected, like other routers or hardware firewalls.  In the Actiontec modems there is an option to adjust the NAT in the firewall or security section.  In the Ultimate TV RG's there is no way to change the NAT.  For help logging into these devices you can contact our technical support group at 204-225-5687 as access is also device specific and requires log in information.