Hi I’m adding a router to Gimli Fish Regent Ave What I have to do there's MTS Router on site

  • 1
  • Question
  • Updated 10 months ago
  • Acknowledged
Photo of Robert Laso

Robert Laso

  • 70 Points

Posted 11 months ago

  • 1
Photo of Preta

Preta

  • 544 Points 500 badge 2x thumb
I would contact MTS tech support and have them assist you with putting the current modem/router that MTS provides into Bridge mode.  This will allow you to setup DHCP or PPPOE account on your new router and hold the IP address on your router.  Depending on the device provided by MTS there are different methods of achieving this.
Photo of Tennille

Tennille, Social Media Coordinator

  • 15,612 Points 10k badge 2x thumb
Hello Robert, as Preta suggested, contact our technical support teams.  You can reach them via any of the options listed here: https://www3.bellmts.ca/mts/contact+us 

They'll be able to check what services are already available at the address and advise what needs to happen next. :)