Hello. Question re. my cell phone.

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  • Updated 3 years ago

I just had an automated call from MTS saying that there is an overdue amount on my cell phone. When I got the phone in April, I (thought) it was set up so the billing was made to our home account, which is set up on pre-authorized debit. I assumed (but frankly, haven't checked) to make sure that the billing was taking place. The call today leads me to think it has not been set up properly.

Could someone please check to make sure the billing for my cell phone is being directed to my home phone account?

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Posted 3 years ago

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Clifford Lewis, Champion

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best bet is to call MTS @ 204-225-5687 and talk to one of their customer service reps to see where the billing is going.
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CoryB, Champion

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Can you please email your account details to Community@mts.ca so they can check over things for you?
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Jeremy, Official Rep

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Hey Brock,
You would be best to call or chat in as we don't like to discuss such sensitive account information over email.  We can certainly look into the account if you send us the info but if any adjustments or changes need to be made it would have to be over the phone.