Hello, if someone call me from Italy do I pay if I have a prepaid ?

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If a persone call me from Italy, I have the 30 dollars prepaid plan, do I pay something or not??
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Matteo Conti

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Posted 1 year ago

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CoryB, Champion

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On prepaid wireless you are normally charged the same per minute rate for all voice calls regardless of if you made or receive them. If you receive the call the rate is the same if the person is across the street or across the globe.
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Gillian, Official Rep

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Hi there,

Do you happen to know if you're on one of our monthly calling plans that includes airtime on our prepaid airtime? If so, and they call you during the day then it will just go against your minute bucket. If they call you during a portion of the day that's considered free - like evenings and weekends then you wouldn't be charged as long as it's an incoming call.

If you aren't on a monthly rate plan that includes airtime, then any minute that you use will be charged the rate per minute associated with your calling plan and then deduct from the balance on your account.

Hope this helps clear things up!