Hello, I was wondering if it's possible to change a static IP address on the 2wire modem.

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Changing IP address
Photo of Cory


  • 82 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of James

James, Official Rep

  • 572 Points 500 badge 2x thumb
Good morning

  Static IP addresses are only assigned to Business service customers and most times powercycling the 2wire will generate a new IP address, sometimes you will need to does this a few times depending on the lease in the 2Wire.
Photo of Cory


  • 82 Points 75 badge 2x thumb
Oh okay, maybe I don't have a "static" IP then as I'm just a "home" user? I have tried this several times in the past to no avail. I have also tried to change it by going into the command prompt and entering "ipconfig/release" and shutting everything down for the weekend, which also didn't work. However, I will keep trying this for a while. Thank you very much for the quick reply! :)
Photo of Jessica

Jessica, Alum

  • 15,316 Points 10k badge 2x thumb
Hey Cory, yes your IP is likely just being “sticky”. There are three ways to
get a new IP:

1) Swap the router.

2) Let it age out by disconnecting it for at least ‎48 hours (that's
an approximate amount of time, could be more/less).

3) MTS personal can access the router via the tech login and
force a release. (204-225-5687). 

Let us know if you have any more questions about this! 
Photo of NOTAGT


  • 450 Points 250 badge 2x thumb
Does this mean that my remote app to view my home security cameras over the Internet will loose its connection? I enabled port forwarding on the gateway for this to work. With ultimate tv , do you not get a stic address? I had to configure the app with the public IP address of the gateway.
Photo of Jeremy

Jeremy, Official Rep

  • 18,634 Points 10k badge 2x thumb
If your remote app requires a static IP then it is possible it may stop working at one point if your IP changes as residential service does use a dynamic IP system.  However as mentioned the IP's are "sticky" so it could remain the same for an undetermined amount of time.  For example my own home IP address has not changed in months however I have not had any service issues that caused me to factory reset my RG or have it be replaced.  The only way to guarantee a permanent static IP would be to subscribe to our professional business grade service.
Photo of NOTAGT


  • 450 Points 250 badge 2x thumb
Guess i will have to just change the public IP in the remote app configuration if it stops working. Easy enough to do.
Photo of chaand farish

chaand farish

  • 60 Points

There are two types of ip address we are using 1)Static ip address2)Dyamic ip address If you have dynamic IP, then change your IP address by following the steps:-1)Go to Start->Run->Cmd and Press Enter..Type in "ipconfig/release" for Current IP address and then type "ipconfig/renew" for New IP address.2)Either follow step 1 or Simply restart or unplug your modem/router .Doing either step 1 or 2 will change your Dynamic IP address.


Note : to change a static ip is not an easy task . You need to contact your ISP and request them to provide new ip address. Until, you can't change it by your own . It is your public / external ip address . So, be aware with your ip and change it using your ISP's support . After changing your ip, you can check whether it gets modified or not by using the site   Ip-details.com