Hd channel catagory

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  • Problem
  • Updated 9 months ago
Where did the channel categories go from the guide. It was in the guide options now gone again. I only want hd channels to show up. I am getting quite sick of mts and this guide feature moving. Never had this issue with the Shaw gateway.
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Richard Eppert

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  • annoyed

Posted 9 months ago

  • 1
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Clifford Lewis, Champion

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I don't know if you can blame BellMTS for this as they don't write the software.  They have to load the software that the company that manufactures the box provides to them when the software gets updated.

Having said this, I wonder what would happen if you call  the tech support line 204-CALL-MTS (204-225-5687) and ask  if they can re-load your set top box with the previous  software version to restore that function for you.
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Richard Eppert

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Who told u mts doesn't write the software. I have talked with mts in the past and they have confirmed they write the software for their network.
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Clifford Lewis, Champion

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I am fairly sure they are still using Erickson Media room which use to be Microsoft media room. I don't doubt MTS may do some tweeking to add logos etc.
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Richard Eppert

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Got off the phone and they removed it, tech asked but the programers aren't sure about why they removed it.
(Edited)