Having an issue connecting to HSPA/LTE on your cell phone?

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  • Updated 11 months ago
  • (Edited)
If your device is only connecting to E or GPRS, go to settings>carrier, turn automatic off, wait for the list to populate then select MTS.

In the case of your phone still not having service, turn automatic back on and powercycle your device. 
For additional help send us a tweet: @Bell_MTSHelps or chat with Technical Support via our web chat here and click 'Chat Now'.
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Tennille, Social Media Coordinator

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Posted 11 months ago

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