Has anyone had problems updating their zone alarm extreme security anti-virus while using windows 10

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  • Updated 2 years ago
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Zone Alarm and Windows 10
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cheaps

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Posted 2 years ago

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Tennille, Social Media Coordinator

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Hello cheaps, 

What kind of issue are you running into? Is there an error that pops up when you try to update? 
If you can give us more details we can help you out. :) 

Tennille 
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cheaps

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I'm not able to update my anti-virus and firewall in Zone Alarm.  I've tried uninstalling and re-installing and the problem persists.  On the MTS website, Windows 10 is not listed under the system requirements for zone Alarm Extreme Security so that's why I wondered if that was the issue.
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Tennille, Social Media Coordinator

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I checked with our Advanced Technical Support team and they provided this link for you to download the latest version that you need: 
http://server.iad.liveperson.net/hc/s-28464961/cmd/kbresource/kb-5602398558095566763/view_question!PAGETYPE?sq=download%2bwindows%2b10%2bversion%2bof%2bzonealarm&sp=8&sf=101113&sg=1&st=593872&documentid=345310&action=view

Let me know if you have any problems after that. 

Tennille :) 
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Clifford Lewis, Champion

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I see the version that MTS support provided is one version down from what Zone Alarm says is the latest one.  I wonder if you will get a message to update to the new version in  few days (or it may just update in the background)?
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Clifford Lewis, Champion

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Not sure if its going to work with the MTS provided license key,   but here is the link from Zone alarm to the latest version of Extreme Security that is suppose to work with Win 10.

http://sc1.checkpoint.com/sc1/za/release-history/zaxs.html#14.1.048.000

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cheaps

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Thanks...it worked!
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Tennille, Social Media Coordinator

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Fantastic! Glad to hear it. :D 
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Clifford Lewis, Champion

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glad to hear you have it loaded and working.