Getting charged for mts to mts cellphone calls

  • 2
  • Problem
  • Updated 3 years ago
  • Acknowledged
Why did i get charged for a  Long distance call that was made to another mts cellphone after 6pm?
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Manny Rodrigues

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Posted 3 years ago

  • 2
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Bryan S, Employee

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Official Response
Hey Manny that is always the case! If you can call in after 9 A.M. and ask for me I will be more than happy to investigate the issue. My name is Bryan S and you can call at 204-225-5687 and choose the wireless billing prompt.
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Bryan S, Employee

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Official Response
Hi Manny. Any long distance between two MTS cellular customers should not be charging long distance as long as both in Manitoba. Some plans would rate as airtime between 7 A.M. and 6 P.M. We can discuss any changes to your account based on usage I may identify. First and foremost I want to look at the error.