Free Preview channels not showing up ...

  • 1
  • Question
  • Updated 3 years ago
I don't see 40, 44 & 46 preview channels but the rest are OK. Too bad though, we subscribe to Smithsonian, HIFI and radX already. Any ideas how to get access to the missing ones ???
Photo of Bob Dog

Bob Dog

  • 160 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Shelley

Shelley, Community Admin

  • 3,276 Points 3k badge 2x thumb
Official Response
Hi Bob,

Did you set up a custom guide view by any chance?
If the channels aren't appearing in the guide, you can double check settings by going here:

Menu --> Settings --> Customize Channel Guide

You can see here if you have "unchecked" the missing channels, and re-add them if you have.
If they are selected, but still not appearing in your guide - let us know!