It is getting VERY, VERY frustrating with MTS lack of support on high speed internet in Morden/Winkler. I have asked the same question for about 5 years now. It seems you are content to just bring the FION network to communities way up north (The Pas / Thompson / Dauphin) but do very little in southern MB where the majority of people seem to live. Am I missing something here?
For once, we would like a solid, bankable answer to the question...when is FION coming to Morden? Thanks in advance. Mark
Josh, thank you for your post and MTS genuinely apologizes for the slow speeds you are experiencing.
A new DSL platform has been installed into Morden and we are planning on migrating 25% of Morden subscribers over to this platform in the coming weeks. This new platform retains the same last mile access technology as the legacy platform, but takes advantage of the latest uplink transport technologies. We are successfully migrating Morris subscribers at the moment and Morden is the next community we are targeting.
Unlike some other communities, transport hasn't been our only problem in Morden. It was also an insufficient uplink on the DSL platform. The reason we have had problems upgrading the uplink in Morden is that the existing platform is extremely full. In order for us to add more uplink capacity, we need to actually remove subscriber cards. Until we have a new platform to deload some of the subscribers off of, we were stuck making do with what we had. Newer platforms like the one we have just installed no longer have these kinds of limitations.
With 25% of the subscribers deloaded, it is my hope that congestion will be alleviated in the community. To ensure this doesn't happen again, we will also be using the slots that have been freed up to add additional uplink capacity to ensure there is sufficient of uplink capacity for future increases in consumption. Lastly, our Assignments group will no longer be putting new subscribers on the legacy platform. This will ensure that subscribers on both platforms scale properly. Both platforms utilize identical last mile access technology called ADSL. This new platform won't provide the high speed plans (like Lightning-25 or Lightning-50) that available in communities like Winnipeg or Brandon. However, our hope is a much improved service experience
From what was posted it does not look like FION is in the future for your area.
The decision to convert an entire community to FiON is generally based on the condition of the cable that is in the ground. Copper cables have an expected life span which we factor in as part of our analysis for return on investment. This is no different than any investment you would make in your own household, a car for example has an expected service life and you fix it until it simply isn’t worth fixing anymore. Once it has exceeded its expected service life, you buy a new one. The condition of the copper plant in the Pembina Valley area is generally still good, there are of course exceptions and we have done fiber migrations as needed and you have noted those areas already. But to answer your question simply, there are no immediate plans to convert the entire community over to FiON.
That being said, I suspect your frustration is being compounded by the fact that you are experiencing congestion with your internet service. I have acknowledged this and sincerely apologize. I also want you to know that your loyalty and patience is genuinely appreciated and MTS thanks you for your business. MTS currently has a campaign to mitigate congestion in several rural communities. We have just completed migrations in Morris and are starting migrations in Morden and Flin Flon next week. You should be experiencing better internet service in the coming weeks.