Falcon lake no cell service

  • 1
  • Problem
  • Updated 8 months ago
  • Acknowledged
Cell service only on extended network for bell customers
Photo of Larry Bernier

Larry Bernier

  • 70 Points
  • Frustrated

Posted 9 months ago

  • 1
Photo of Tennille

Tennille, Social Media Coordinator

  • 15,524 Points 10k badge 2x thumb
Hello Larry, if you're having issues with your cellular service, please engage our technical support team via any of the options on our Contact Us page. 
Let them know location (GPS or physical address is useful),  cell phone numbers at that location, when the issues are the worst and whether or not you're using a booster.  They'll need details and can create a ticket so that our Network teams can be made aware of the issue.  
Getting service to our customers is important to us and we'd like to have your complaints properly looked into and tracked.  

Thanks!