Dugald DSL is downright horrible!

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  • Updated 3 years ago
With Fion going to Oakbank, you'd think that stopping off at Dugald along the way would be a no brainer. Instead we got the middler finger as they passed us by.

The copper connection we receive for this claimed "7 Mbps" is way too inadequate and speeds don't even come close on the best day. Around 10pm, internet is unusable at times and I have to use the 3G connection on my cell phone which at any given time is already a couple Mbps faster. This is pathetic service and we should not be required to pay $67/month for this. 

I've had a tech come by a few times, and there's really nothing they can do. It's bottlenecked on old infrastructure. Either decrease our price, or upgrade us. This is highway robbery.
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Dan Kuzma

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  • mad!

Posted 3 years ago

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Jessica, Alum

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Official Response
Hi Dan, 
Sorry to hear about your frustration. I do have some good news, Dugald is scheduled to have an upgrade to improve internet congestion by the end of April. After this is completed you should experience faster speeds. Thanks for your patience!