cant send or receive pictures in a text

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
cant send or receive pictures in a text, haven't had a problem before today, we have 2 MTS phones that won't, I texted a rogers phone and he got the picture but when he sent me one I couldn't open or download it, usually happens automatically. Can text normally, just won't do pictures. MTS problem?
Any suggestions?
Samsung galaxy core lte
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G

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Posted 3 years ago

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Jessica, Alum

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Official Response
Hi, this is happening due to a temporary data issue with downloading picture messages (MMS) and our support team is looking into it. We've put a notice on our Service Status page which we'll update when it's been fixed, and I'll post on here with updates when I know of any: http://www.mts.ca/mts/support/service+status

UPDATE: The MMS issue has been resolved. Thanks for your patience!
(Edited)