can't send or receive mms nexus 6

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  • Problem
  • Updated 2 years ago
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I just got the Nexus 6 and I'm having troubles sending and receiving MMS messages.  My wife has an iPhone 6 and has tried to message me a photo and it wouldn't send.  I've tried to send her a photo and it failed, I can't even send a photo to myself.  Texting appears to be fine but pictures won't send.  We have the $75 plan for unlimited talk & surf so it shouldn't be an issue with restriction there.  Any ideas on why it's failing to work?

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Posted 3 years ago

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Justin, Official Rep

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Official Response
It might just be that the Access Point Names (APN) need to be updated to include MMS.

Go to Settings > Wireless & Network > Select More now look for Cellular Networks, and once inside there, go into Access Point Names.

You should have one in there called MTS, or sp.mts. Select it, and confirm the following.

Name: MTS
APN: sp.mts
Proxy: Not Set
Port: Not Set
Username: Not Set
Server: Not Set
MMS Proxy:
MMS Port: 9401
MCC: Should be auto set to 302
MNC: Should be auto set to 370 (if its 660 leave as is)
Authentication type: Not Set
APN: Not Set

If you have confirmed these settings, you should call into Technical Support so they can check how your account is provisioned on our MMSC.