Cannot open e-mail folders

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  • Updated 2 years ago
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Hello! Help me to stop Outlook 2010 error message:

“Cannot open your default e-mail folders. The information store could not be opened.”

Thanks an advance.
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Posted 2 years ago

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Official Response
this may help as a quick search of Google shows it to be a common fix to this problem.

Outlook is running in compatibility mode

To switch off the compatibility mode in 64-bit operating system:

  1. Navigate to C:\Program Files (x86)\Microsoft Office\Office XX\Outlook.exe
  2. Right-click on Outlook.exe and navigate to Properties > Compatibility tab
  3. Uncheck the Run this program in compatibility mode box, click Apply and OK.