Cancelling data on iphone

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  • Updated 2 years ago
Hi,
My moms cell phone plan will expire in April and after doing some looking around at her bills we discovered that she barely uses any data outside the home. So we feel that it would save her a lot of money to cancel the data portion of her plan. Now my question is this possible to use voice only on an iPhone 5S? And would data be disabled automatically or what happens if she accidentally uses the Internet on her device? Thanks so much for any answer that you guys can provide.
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gordon1111, Champion

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Posted 2 years ago

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Jared D

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Hello. Once the phone is off contract you can remove the data portion. I have this with one of my phones. We can add a data opt out code on our end so you don't have any surprises.
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David, Employee

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Yes, It is possible.  

You could choose to have her Data Plan removed altogether.  She would not be able to access the cellular data network, and like you said, would need to use WiFi in the home or elsewhere to access data services(access to MTS WiFi hotspots would still be available)..  

Alternatively you could change the data plan to Pay Per Use, and she could turn "Cellular Data" on and off, from her phone, if she ever needed data outside of WiFi Range.  Data would be billed at $0.25/MB, so for very small amounts of data it can be an option.

Hope that helps!
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Gillian, Official Rep

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Official Response
Hey Gordon,

After a contract expires you are able to remove the data from the voice and data plan. Your mother would have to call in around the time it expires and ask for the change. 

It is definitely possible to use the phone as a voice only device. Once the change is requested the data will be automatically disabled and she will not be able to use for internet unless she's in a WIFI zone.

Let me know if you have any further questions.

Thanks!
Gillian
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gordon1111, Champion

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Thanks all for the great suggestions:
I will likely call in April as she has 3 months on contract still. I am authorized on her account. This will help her save money on her plan as I will likely just give her my phone every 2 years after I'm done with them lol. Have a great Tuesday.
Gordon
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CoryB, Champion

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Just wanted to add that any customer under contract can buy out their remaining months of service to end their commitment for data services. Normally the buyout is roughly $20 per month plus the admin fee. If this is something you are considering it would be worth contacting customer service to see what the actual buyout cost is and how much you could save by changing to a voice plan.

The other piece of advice would be that even is MTS has blocked data services on their side to make sure the phone itself is set to have mobile data disabled. It is likely not needed but the second level of blocking data services could further help avoid surprised and would not impact WiFi usage.

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gordon1111, Champion

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Didn't think of that, I will have to ask her if she wants to do that then i could conference her in on MTS call. Thanks!
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CoryB, Champion

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As I mentioned will depend on your currently monthtly service costs, new monthly service costs and what the contract buyout is but worth checking.