Cancelling data on iphone

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  • Updated 2 years ago
Hi,
My moms cell phone plan will expire in April and after doing some looking around at her bills we discovered that she barely uses any data outside the home. So we feel that it would save her a lot of money to cancel the data portion of her plan. Now my question is this possible to use voice only on an iPhone 5S? And would data be disabled automatically or what happens if she accidentally uses the Internet on her device? Thanks so much for any answer that you guys can provide.
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gordon1111, Champion

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Posted 2 years ago

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Gillian, Official Rep

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Official Response
Hey Gordon,

After a contract expires you are able to remove the data from the voice and data plan. Your mother would have to call in around the time it expires and ask for the change. 

It is definitely possible to use the phone as a voice only device. Once the change is requested the data will be automatically disabled and she will not be able to use for internet unless she's in a WIFI zone.

Let me know if you have any further questions.

Thanks!
Gillian