I have been in conversation with BellMTS since April 2017 regarding a cable running from the box in my front yard to a neighbours property supplying service. I've had technicians come out on multiple occasions and they never know what is going on, they think the service is running to my property etc. On my last correspondence with BellMTS on October 4th, 2017 I was told that there was an open work order and a ticket for this item, apparently a crew did come by but again didn't know where or why the cable was there. NOW the snow has fell so this item will again not be dealt with. I'm beyond frustrated with the level of service i've received over this matter. If i knew the wire was going to lay in my yard for a year I wouldn't have said they could string it across my yard.