BYOD questions.

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  • Updated 1 year ago
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I am helping my mother update her wireless service, she has an old flip phone now.
I've called and visited MTS service and I've had trouble getting straight answers on BYOD and contract.

Is there a lower limit on the BYOD contract plan?
My mother has to get off CDMA, I am planning on giving her an iPhone 5s.
The Data Light plan is $45/month.  If she goes on contract, can she get $10/month off for a total of $35/month?  (she barely uses her phone, just when she goes to the doctor/dentist)

One in-person salesperson I talked to said "why would you want to go under contract??" and $10 off per month seemed a good reason to me. (but I wasn't getting anywhere with him so gave up)

An online person seemed to imply there was a lower monthly limit to get the $10 discount.

My mom hardly uses the phone, so no reason she should pay so much for it to sit in a drawer.  
But, she does use her iPad a lot at home, so having data while she is at the doctor would be nice.  $35/month is a tolerable price in her view.  (more than she pays now, but not much more)

Greg
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Greg Moeller

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Posted 1 year ago

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Tennille, Social Media Coordinator

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Hello Greg, 

Please send us an email with your contact information and your Mom's cellular number to community@mts.ca we'll have one of our Customer First wireless representatives give you a call.  You'll want to make sure you're authorized on your Mom's account and we'll make sure that our representative is able to answer all of the questions that you've laid out in your post. 

We look forward to helping you with your inquiries! 
Tennille 
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Greg Moeller

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Sent information into community@mts.ca and no response as of yet.
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Tennille, Social Media Coordinator

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Hello Greg, 

We received a blank email from you, a member of the Customer First team has responded to you. 

Tennille 
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Greg Moeller

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Just received a reply from them and I've replied to that, hopefully my mail client will do it's job and send some mail along.  :)
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Tennille, Social Media Coordinator

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Fingers crossed! :)