Big button remote?

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  • Updated 3 years ago
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I heard that big button remotes were possibly going to be rolled out, but haven't seen any yet. I had one customer claim they know someone who got one from a connect store, but maybe they were confused.

Please consider getting these ASAP as many elderly people are having a hard time with the current selection of remotes (what are there 5 different models that are all the same size?) especially with Classic going away.

Also, I wish there were a separate software load that could be selected for elderly people, that was scaled back and much easier to operate. I intended on making notes of ideas on what I'd change, but I always forget.

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JG, Champion

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Posted 3 years ago

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Jessica, Alum

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Official Response
Hi Jesse, 

Apologies for the delay in response, I wanted to confirm the correct information prior to posting. The answer is yes, we will be introducing a “Simplified TV Remote control” in August! The remotes will be available at select MTS Store locations upon request, and if customers do not require their MTS Ultimate TV Remote control, they can bring it in to swap for the new Simplified TV Remote control at that time. The new Simplified TV Remote will feature large buttons and text, as well as basic feature buttons including “Guide”, “Menu”, “Info”, “Exit” and “Last” (for Last Channel).  The new Simplified TV Remote control will not have PVR buttons. There will be an announcement on here when the new remote is available.

I'll share your separate software load suggestion with our TV team. Thanks for the feedback.