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  • Updated 3 years ago
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I woke up this morning to the following message on my Blackberry Q10. unable to establish a wireless data connection with current internet APN. APN activation failure. Please reset the APN. Network cause code: 27 Everything seems to be working now. Was this a glitch? Do I need to reset something? Looking for an explanation or advice.  I starting researching on Google but the info quickly accelerated into geek speak and my head began to ache.  Thanks!
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Peyton Sloane

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Posted 3 years ago

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Jason Z, Official Rep

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Official Response
There was some planned work on the wireless network last night that could have contributed to this message - I wouldn't worry about it now as your phone is working, if you have issues I would suggest a power cycle of your phone.

We have all of this planned work posted on our service status page:


Thanks for your question - have a great day!