Any ETA or updates for the DSL service outage affecting the St. Jean Baptiste area?

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  • Problem
  • Updated 3 years ago
  • Solved
Internet service has been out for the entire town for more than 24 hours, is there any ETA or updates on the repair? Will we need to do anything on our end once service resumes?
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Chris Chatelain

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Posted 3 years ago

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Jason Z, Official Rep

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Official Response
Hi Chris - there was a fibre optic cable cut by a contractor yesterday afternoon in Morris that is the likely cause of your issue - it was resolved late last night and all of our alarms cleared.  We are checking on the network equipment for your area right now to see what is happening.  Have you restarted your modem recently?

Thanks for your patience and apologies for this disruption.