3G and rural cell service.

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  • Question
  • Updated 3 years ago
Just wondering if anybody else has had issues with 3G service and cell reception in rural areas lately.
I've noticed that since MTS has been rolling out LTE networks around the province, the reliability of 3G has become absolutely terrible!!! And the cell reception has gotten bad as well. I'm lucky now to get 2-3 bars in my house, where it used to be 4-5. No reception now in my workplace when I used to get 2-3.
It seems to me that MTS is turning down the service in 3G areas to help improve the LTE elsewhere.
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Posted 3 years ago

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Jason Z, Official Rep

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Official Response
Hi Kirk - the deployment of LTE should actually be helping HSPA service as capacity is freed up by moving people to a different network.

If you have noticed poorer hspa service please pass on your location and we can investigate.

Thanks - have a great day!!!