Conversations

Photo of gordon1111
Expand Call Centre hours
Hi,A suggestion I have is expand your call centre hours for customer service/billing to say something like 8-8 Monday thru Friday Saturda...
  • 3 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of thisis myname
Customer service survey after contacting MTS
I just received a survey to rate the service I got from the rep when I contacted MTS about a billing problem(again!).I was asked to rate ...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of K from Canada
Detailed Billing for Wireless customers
I first became a MTS wireless customer in 2005. Back in 2005 Detailed billing (a listing of all your calls) was included FREE of charge. ...
  • 5 me toos
  • 9 replies
  • Idea
  • Under Consideration
Photo of CoryB
Total Internet Feature Suggestion
On another thread I mentioned how MTS used to unofficially offer increased Internet speeds to customers of both High Speed Internet and T...
  • 3 me toos
  • 5 replies
  • Idea
  • Archived
Photo of Dan
Group Chat?
Hey Everyone, There has been a lot of interesting conversations on here none MTS related, and thought of the idea of making a group c...
  • 3 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of gordon1111
Netflix app for tv
It appears Telus just launched a tv app for Netflix! Would be cool if MTS would come out with the same! I kinda don't want to have to bu...
  • 3 me toos
  • 10 replies
  • Idea
  • Implemented
Photo of gordon1111
Service updates
MTS should put all updates on this community forum as well as service bulletin page. I think they would be more visible on here then on ...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of RK
It is time for MTS to scrap the "Wireless Activation" fee.
I am looking at upgrading to a new phone on the My Account site and noticed that a $40 "Wireless Activation" fee is included.  I don't un...
  • 2 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of mcmanone
Westman comucation group
Westman communications group in Brandon Manitoba just announced that they would be increasing the upload rate - 2.5 megabits per secon...
  • 1 me too
  • 3 replies
  • Idea
  • Implemented
Photo of Justin
Length of time post on the forum
Just curious, what is the length of time a post will or should stay in these forum pages? We use the forums for info, which is fantastic!...
  • 1 me too
  • 1 reply
  • Idea
  • Implemented
Photo of Blane Jarocki
fair use policy sucks.
Instead of putting a cap after 15gb. Could it be possible to cap the speed all the time. I'll try explain the best I can. Keep the speed...
  • 1 me too
  • 5 replies
  • Idea