Conversations

Conversations 1 - 20 of 408
Photo of Justin
Wireless Protection Program
MTS offers the Wireless Protection Program on cell phones when you sign new contracts.  There is extended warranty, enhanced program, and...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Gerry Shott
When is Bell/MTS going to fix the coverage in Northwestern Ontario.
  • 3 me toos
  • 11 replies
  • Question
  • Acknowledged
Photo of gordon1111
Expand Call Centre hours
Hi,A suggestion I have is expand your call centre hours for customer service/billing to say something like 8-8 Monday thru Friday Saturda...
  • 3 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of Josee
"Is invalid or does not subscribe"
I sent a text to my friend who is not with MTS. Immediately after I received a text saying "(their number) is invalid or does not subscr...
  • 4 me toos
  • 3 replies
  • Problem
Photo of gordon1111
Wireless protection plan for IPhone
Yesterday I bought my new iPhone 6 and for the first time I am choosing to skip AppleCare and just use the 9 dollar plan. Few questions ...
  • 2 me toos
  • 12 replies
  • Question
  • Answered
Photo of Dan
VoLTE, WiFi Calling, HD Voice between carriers.
Is there any chance we will be seeing WiFi calling anytime soon or VoLTE? Rogers and Bell have both of these. Also any possiblilty to see...
  • 6 me toos
  • 8 replies
  • Question
  • Answered
Photo of thisis myname
Customer service survey after contacting MTS
I just received a survey to rate the service I got from the rep when I contacted MTS about a billing problem(again!).I was asked to rate ...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Shawn
Black Friday wireless deals
Hi! Will there be any wireless Black Friday savings this year? If so, when will information be released?
  • 2 me toos
  • 11 replies
  • Question
  • Answered
Photo of mcmanone
Cut backs
It seems no one from MTS is on here much anymore since the Bell take over.
  • 2 me toos
  • 3 replies
  • Question
Photo of glenda scurfield
I'm looking for holiday music. Where do I find it?
  • 4 me toos
  • 8 replies
  • Question
  • Answered
Photo of Joshua Doyle
New cell towers highway 75
So with the new cell towers in letellier and dominion city being 12km away still have crap service how is this an improvement this is the...
  • 1 me too
  • 6 replies
  • Question
  • In Progress
Photo of Rob
Wireline Service Alert - November 1, 2017
Customers within the community of Long Plain will be unable to use Wireline voice services. Please see https://www3.bellmts.ca/mts/suppor...
  • 1 me too
  • 1 reply
  • Article
  • Archived
Photo of Deleted
Outdated LTE data sticks for sale in retail stores
Hi, BellMTS currently sells the Huawei E397B-501 as the sole data stick in the retail stores. While the stick works on most of your net...
  • 3 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Steven Grantham
Can I use my Iphone 5s for a prepaid plan
I was looking through the devices for prepaid plans and I didnt see an iphone 5s so I was wondering if I could use my 5s for it. Also I r...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Debbie Dunmall
Disconnect Service procedure...
I just cancelled services yesterday and followed this procedure posted on their website ... "Disconnecting Your ServiceTo disconnect you...
  • 1 me too
  • 3 replies
  • Question
Photo of Dan
Lightning Reach Plans
Why did MTS take away the $99 installation fee for lighting reach plans from the plan details on the website? At one time it showed in th...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
  • Archived
Photo of Shawn
Home Phone issues in Silverton and Angusville
Customers in the Silverton and Angusville areas are currently unable to use their Home Phone services. We are working to resolve this iss...
  • 1 me too
  • 1 reply
  • Article
Photo of Cecile
Internet & TV Service Alert - Oct 15, 2017
You may be experiencing issues with your Internet & TV service in some rural areas. We’re looking into it and will provide updates here: ...
  • 1 me too
  • 1 reply
  • Article
  • Archived
Photo of PJ Rogers
KRACK
Is MTS planning to push a firmware update for the routers and extenders to deal with the new WPA2 vulnerability Key Reinstallation Attack?
  • 2 me toos
  • 3 replies
  • Question
Photo of Brad Early
Home phone static in Transcona area
Hey, guys, slight issue here. When I went to test my family's phone in the kitchen, I hear static. Something must be wrong. Any way to fi...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged