Conversations

Conversations 1 - 20 of 276
Photo of gordon1111
Expand Call Centre hours
Hi,A suggestion I have is expand your call centre hours for customer service/billing to say something like 8-8 Monday thru Friday Saturda...
  • 3 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of Dylan Connell Butler
Home internet router issues
I am having issues with my home internet my home router has power and signal but won't give me wireless just power and dsl lights come o...
  • 2 me toos
  • 5 replies
  • Problem
Photo of Robert
iPhone 6s Discontinued Soon?
When is the iPhone 6s being availability discontinued by MTS?  I notice the 7 and 8 are available now.
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Diane Lim
Bell MTS double posts. They are billing me twice and after several calls to resolve it they are not able to.
Fed up with trying to resolve this over the phone. They are taking a payment from us but they do not see it.
  • 1 me too
  • 3 replies
  • Problem
Photo of gordon1111
Wireless protection plan for IPhone
Yesterday I bought my new iPhone 6 and for the first time I am choosing to skip AppleCare and just use the 9 dollar plan. Few questions ...
  • 2 me toos
  • 12 replies
  • Question
  • Answered
Photo of Jake Krahn
Winkler FiON
Is there any further update on widespread FiON availability in Winkler? A local competitor seems to be making some strides in this direct...
  • 2 me toos
  • 10 replies
  • Question
  • Answered
Photo of Debbie Dunmall
When will the merge with Bell be complete?
I'm wondering when I can go to a Bell outlet to get a new phone? Not a BellMTS outlet?
  • 1 me too
  • 9 replies
  • Question
Photo of gordon1111
Feedback regarding billing system
Just some feedback I have regarding the billing system. It appears I only get 14 days to pay my bill by time I get the invoice. My onli...
  • 2 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Leo Wong
Apple Watch 3 Cellular at Telus
Bell Canada is bullish on its customers whereas Telus unlike Bell, offers its customers the Apple Watch 3 Cellular as a 2-year plan so th...
  • 1 me too
  • 3 replies
  • Praise
Photo of Leo Wong
Apple Watch 3 LTE Cellular
I was at the Winnipeg Grant Park Centre BellMTS store this morning and there was this new sign outside promoting the Apple Watch 3 LTE Ce...
  • 2 me toos
  • 3 replies
  • Idea
Photo of RuralCustomer
LTE, 4G, 3G, GSM, VoLTE, what are they?
Hi, I keep seeing all the talk about 3G, GSM, 4G-LTE, etc. and am wondering what the difference is. Some places are making it seem like 4...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Chris
Apple Watch 3 + Cellular
I'm sure some people already know, Apple released the new watch with cellular capabilities for the first time. I scrolled to the bottom o...
  • 3 me toos
  • 3 replies
  • Question
Photo of Clifford Lewis
VoLTE is coming soon to BellMTS according to industry news site
Canadian Cell Industry News website MobileSyrup is posting in an article dated today that BellMTS will be providing VoLTE starting someti...
  • 3 me toos
  • 10 replies
  • Praise
Photo of Kosianchuk Vadym
Bill is to big!!!!
My wife have received bill for 826CAD!!! But she didn't call anyone. It's possible,receive so big bill only for incoming calls from me?
  • 1 me too
  • 4 replies
  • Problem
Photo of Christina Rill
No internet and landline for days
We've had had no internet and no landline since 31st December. That's so frustrating, since we were not able to contact any relatives abr...
  • 1 me too
  • 5 replies
  • Problem
Photo of gordon1111
MTS and Credit reporting agencies
Good morning,A question;  How come MTS does not report your payment history to Equifax or credit reporting agencies.  I have a very good ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Leo Wong
What happened to Bell Canada Mobility in Manitoba?
I was at Polo Park Mall in Winnipeg this morning and I couldn't find the Bell Canada Mobility store but I did find two (2) Bell MTS store...
  • 1 me too
  • 2 replies
  • Question
Photo of Debbie Dunmall
Any boxing day sales for Dec 2017?
Haven't seen any specials yet for this year's Boxing Day
  • 1 me too
  • 10 replies
  • Question
Photo of Dan
VoLTE, WiFi Calling, HD Voice between carriers.
Is there any chance we will be seeing WiFi calling anytime soon or VoLTE? Rogers and Bell have both of these. Also any possiblilty to see...
  • 6 me toos
  • 8 replies
  • Question
  • Answered
Photo of thisis myname
Customer service survey after contacting MTS
I just received a survey to rate the service I got from the rep when I contacted MTS about a billing problem(again!).I was asked to rate ...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration