Conversations

Conversations 1 - 20 of 41
Photo of Davey J
Reduced speeds when over data limit is ridiculous.
How come when I go over 15gbs data per month the speed go stupid slow. I understand why the speed would slow down but I feel as if it is ...
  • 2 me toos
  • 18 replies
  • Problem
Photo of RK
Leaving MTS Wireless
First I must say I love MTS and would hate to leave, but my wireless contract is up this year and if MTS doesn't make the data plans Cana...
  • 2 me toos
  • 9 replies
  • Problem
  • In Progress
Photo of gordon1111
MTS Wireless self serve
Hey, Does MTS have any information when they can release an app to check usage, make changes to account ect. Would be a great thing fo...
  • 5 me toos
  • 21 replies
  • Question
  • Answered
Photo of Jessica
Flat rate data plans and Fair Use Policy
We're happy to provide some clarity about our Flat rate data plans (formerly known as Unlimited data) and Fair Use Policy. To ensure a gr...
  • 4 me toos
  • 29 replies
  • Article
  • Archived
Photo of Jessica
Introducing the MTS MyAccount mobile app
We are excited to introduce our new MTS MyAccount mobile app!  Available now, and free to download at the Apple App Store and Google Play...
  • 2 me toos
  • 17 replies
  • Article
  • Archived
Photo of Jason
Poor service inside house
Hello, I've had my iPhone 5 through MTS since the day it was released. In 2012 when LTE was released, I had no issues connecting while in...
  • 2 me toos
  • 22 replies
  • Question
Photo of Clifford Lewis
stingray music internet version
Is MTS looking to do like Shaw and most of the other Canadian major ISP's do and provide the Stingray music  to authorized MTS customers ...
  • 1 me too
  • 13 replies
  • Question
Photo of Valerie Minish
Swan River Internet so bad, business can't even connect!
Why is Internet speed so incredibly low in Swan River and what is being done to fix it? Our business is. Unable to even connect to Inter...
  • 1 me too
  • 3 replies
  • Problem
Photo of Duncan
$700 to put a phone in my own name after over 6 years being a customer
Problem is: I was told I needed a $700 security deposit to have a phone put in my name. This was due to a mix up in communicating with Tr...
  • 1 me too
  • 4 replies
  • Problem
Photo of Davey Rapher
"Unlimited Data Plans" false advertising claim
Hey MTS, your "Unlimited data plan" is simply false advertising claiming to be unlimited. It is clearly not intended by any means to be ...
  • 3 me toos
  • 7 replies
  • Question
Photo of Robby
ShawGo now in my previous MTS hotspots!!
It seems that many MTS wifi hotspots are being converted to ShawGo. Many of my familiar haunts cannot provide me with free wifi. I either...
  • 2 me toos
  • 8 replies
  • Question
Photo of Cameron Holenski
sick of slow speeds
i have been considering switching to rogers for the primary fact that they dont throttle data after 15 gigs i use my phone as primary int...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
Photo of chris
poor to no phone service for the last 4 days
We have had poor phone service since June 9-very crackly, noisy and sometimes lost calls. When it rained June 14-15 -no phone service. Co...
  • 2 me toos
  • 3 replies
  • Problem
Photo of ARKAY1_SID
Did MTS increase throttled wireless data speeds?
I am noticing faster speeds when throttled on the MTS unlimited data plan. Pages are loading faster and I'm able to do more things at onc...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Richard
Unlimited Download - NOT !!
I pay twice as much as dsl users and get half the service. after 15 gb.  I get throttled down from 6 mbps to .48 mbps (that's point 48 mb...
  • 1 me too
  • 4 replies
  • Problem
Photo of Lisa
Unanswered questions from mts
Since the storm we had May 14, 2015 - my internet line and landline, which is our business line!! (two different numbers) are down... The...
  • 1 me too
  • 4 replies
  • Problem
Photo of Clark
TRUE HIGH SPEED IN CONVERSATION
With High Speed ads around town saying MTS has the fastest speed in Manitoba, can they actually answer why they are downgrading me from 1...
  • 1 me too
  • 4 replies
  • Question
Photo of Glenn
Is a 12+ day outage the norm for MTS?
I've been without home services (home phone, internet, TV and home alarm) for 12 days and counting. I have not been given a clear timelin...
  • 1 me too
  • 10 replies
  • Problem
Photo of Glenn
TSN Go?
Are there any plans in the near future to add access to TSN Go? Some of the other providers in Manitoba offer this service to their custo...
  • 8 me toos
  • 3 replies
  • Question
  • Answered
Photo of Bob
internet service not working for two days now.
Is this a wide spread issue or just to my service?
  • 1 me too
  • 6 replies
  • Problem
  • Solved
  • Archived